Laine Consulting Services, LLC

GROUP CLIENT AGREEMENT

This Agreement is made and entered between Laine Consulting Services, LLC dba Michele Laine Coaching (hereinafter “Coach” “we” “us” “our”), and Client voluntarily and willingly agree to the terms and conditions as follows:

IN CONSIDERATION OF the matters described below and of the mutual benefits and obligations as set forth in this Agreement, for good and valuable consideration of the Group Program (“Next Level Leader”) for ($2,997.00), Coach agrees to provide services as outlines in this Agreement and all Addendums and Client agrees to provide payment as set forth in this Agreement and all Addendums.

PROGRAM DETAILS

The Program details are as follows:

• The Program is a 12-week program with additional voice communications between sessions/teachings

for further integration.

• Weekly Live Integration Calls

 

• Group Birth Chart Reading Call 

• Group WhatsApp / Direct Access to Michele

• Two Private Calibration Calls

• Nervous System Toolkit

• Your 90-day Prosperity Map

• Four-Phase Portal

1. The purpose of the Program is to create a supportive and enriching environment for individuals to explore their limitations and breakthrough any limiting beliefs that may be interfering with success both personally and professionally. We will focus on the actions which you control to get you the results you want. This program will provide you with the tools, expertise, support and accountability to take your life and your business to the next level. Ultimately, your success or your failure in your business and in life is your responsibility. Where there is a personal responsibility, the future holds unlimited potential.

2. Accepting personal responsibility includes:

• Acknowledging that you are solely responsible for the choices in your life.

• Accepting that you are responsible for what you choose to feel or think.

• Accepting that you choose the direction for your life.

• Accepting that you cannot blame others for the choices you have made.

• Tearing down the mask of defense or rationale for why others are responsible for who you are, what has happened to you, and what you are Michele Laine Coaching [email protected] 530-228-0932 bound to become.

• The rational belief that you are responsible for determining who you are and how your choices affect your life.

• Pointing the finger of responsibility back to yourself and away from others when you are discussing the consequences of your actions.

• Realizing that you determine your feelings about any events or actions addressed to you, no matter how negative they seem.

• Letting go of your sense of over-responsibility for others.

• Letting go of blame and anger toward those in your past who did the best they could, given the limitations of their knowledge, background, and awareness.

3. Coach will provide the following services to client including:

• Weekly zoom calls.

• 24-hours cancellation is required to reschedule any 1:1 appointment. Should Client fail to contact with a 24-hour period prior to the scheduled call, Client agrees and acknowledges that the call shall be forfeited and lost.

• Coach shall contact Client to schedule all calls.

• It is Client’s responsibility to call Coach’s designated phone line (or other arrangement) at the scheduled time. If you get voicemail, leave your name and the number where you can be reached, and I will call you back as soon as possible.

4. Email Support: Client may send Coach, or any member of Coach’s team and/or staff, emails throughout the duration of this Program as outlined in Paragraph 1 above. Emails shall be limited to any issues, questions, concerns, comments, or any other reasonable support and shall be sent to [email protected]. Client understands and agrees that Coach, or Coach’s team/staff, shall respond to all emails in a reasonable amount of time.

5. Voxer Support: Client may send Coach, or any member of Coach’s team and/or staff, messages through Voxer throughout the duration of this Program as outlined in Paragraph 1 above. Messages shall be limited to any issues, questions, concerns, comments or any other reasonable support and shall be sent to WhatsApp. Client understands and agrees that Coach, or Coach’s team/staff, shall respond to all messages in a reasonable amount of time.

PAYMENT(S)

Client agrees and acknowledges that the cost the Program is $2,997.00.Client acknowledges and agrees to the Terms and Conditions of the Payment Provider. Client agrees that, absent a payment plan, the full amount of the Program is due in full before Coach shall release any products or services included with Program.

1. Payment Remittance

Client acknowledges and agrees to pay the full cost of the Program totaling $2,997.00. Should the Client be unable to make the payments as outlined in this Agreement, Client agrees he/she will promptly notify Coach and/or Coach’s Team to ensure payments are not missed. Client agrees to

2. Missed / Failed Payments

Should Client be unable to make a payment, Client acknowledges and agrees that Client will have a three (3) day period to make the required payment upon receipt of an invoice by Coach; Client also agrees to a late payment of $25.00; furthermore, should a payment not be received within the three (3) day period, Coach shall consider the Agreement forfeited and cease all access to the Program and Coach shall not be obligated to provide further services under this Agreement.

REFUND POLICY

Client agrees and acknowledges that Coach does not allow for refunds once that Client has purchased the Program. Should Coach experience an unforeseen event which would cause her or her team to be unable to complete the Program, Client shall be entitled to a partial refund on a case-by-case basis, or an exchange in services which are equivalent to the cost of the Program, which was unused, the choice of which shall be at the option of the Coach. Client further agrees and acknowledges that changing his/her mind about the Program, not experiencing the results he/she expected or desired, failing to follow the details of the Program shall not entitle the Client to a refund.

CONFIDENTIALITY AND NON-DISCLOSURE

The term “Confidential Information” as used in this Agreement shall mean all trade secrets and any and all data or information not generally known outside Coach whether prepared or developed by of for Coach or received by Coach from any outside source or Client. Without limiting the scope of this definition, Confidential Information shall include, but is not limited to, financial information, coaching strategies, exercises, workbooks, trainings, videos, eBooks or other methodologies Client learns as a result of working with Coach, plans or outlines for future programs or packages, information contained in documents, or any other original work created by Coach, and any and all other intellectual property. All Confidential Information and copies thereof are the sole property of Coach. Notwithstanding the foregoing, the term Confidential Information shall not apply to information that Coach has voluntarily disclosed to the public without restriction, or which has otherwise lawfully entered the public domain.

Client further agrees that should this Program contain an element of interaction with other Clients, Client may be privy to Confidential Information belonging to other members of this Program, and agrees to refrain from disclosing, sharing, or using any of the learned Confidential Information. Client understands and acknowledges that should any of this Confidential Information be shared, additional legal action may be taken by Coach or any other member of this Program. Client further agrees that any and all Confidential Information learned as of the start date of this program shall survive the termination, revocation, or expiration of this Coach-Client relationship and Agreement.

INTELLECTUAL PROPERTY RIGHTS

Our Products, Programs and Services, Program Materials, Modules, Emailed support, Voxer support orany other content created by Coach for Client under this agreement, or any content derived from, are the property of Coach and/or our affiliates or licensors, and are protected by US Patent and Trademark laws, copyright laws and other intellectual property laws. When you use a Product, Program or Service you are agreeing that you are clearly and expressly prohibited from copying, sharing, or otherwise using the Program Materials in whole or in part.

As a Licensee of our Products, Programs and Services, you understand and acknowledge that all materials have been created, curated, and developed by Coach using significant time, effort, expenses and investment and that as such, all material is a valuable and unique asset belonging to Coach and shall not be used in an improper or unauthorized manner. You will not use our Programs, Products, Services or Program Materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us through our prior written consent. By enrolling in, purchasing, or engaging our Products, Programs and Services, you specifically acknowledge and agree that you are expressly prohibit from the following:

• You shall not engage in improper and/or unauthorized use of our Products, Programs or Services, which includes but is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium (including by email or any other electronic means) any materials or any other information accessed or purchased through our Products, Programs or Services, or any other communications provided by us for your own personal use, business/commercial use or in any way that earns you money.

• You shall not participate in the following: Copying, sharing, adapting, stealing, duplicating, sharing, trading, reprinting, republishing, selling, distributing, modifying, reproducing, uploading, posting, transmitting, translating, or creating derivative works related to our Products, Programs or

Services.

o Representing yourself out to be the creator of our Products, Programs, Services or Program Materials in whole or in part.

o Engage in any activity using our Products, Programs and Services for your personal use, in a business/commercial use or in any way that earns you money. You understand and agree that engaging in the prohibited use or the improper and/or unauthorized use of our Programs, Products or Services or Program Materials as set forth in this Client Agreement is considered theft and stealing and we retain the right to prosecute theft to the full extent of the law. You further agree and understand that prohibited use, improper and/or unauthorized use may give rise to a civil claim for damages and/or be a criminal offense.

Any trademarks, taglines, and logos displayed on Program Materials are trademarks belonging to us. All trademarks reproduced in this Website, which are not the property of, or licensed to us, are acknowledged on the Website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express written consent, or permission granted herein.

For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Program, Product or Service titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by you for any reason without our express written permission. All rights not expressly granted in these terms or any express written license, are reserved by us.

WORK PRODUCT

We agree that you hold all intellectual property rights in any of the work products you produce as a result from participating in our Products, Programs and Services including but not limited to copyright and trademark rights. We agree not to hold any claims towards any work product derived from your participation in any Products, Programs and Services.

OUR LIMITED LICENSE TO YOU

Our Products, Programs and Services are protected by copyright, trademark, and other intellectual property laws, and the content in such is solely owned by or licensed to us, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics of our Program Materials or any other material or aspects of Materials provided by us to you. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of this Agreement. By purchasing, downloading, or accessing our Products, Programs, Services and Program Materials, you are being granted a limited license and as such are considered to be a Licensee. As a Licensee, you are granted the expressed permission to download, print and participate in any of our Products, Programs or Services for your personal use and are expressly prohibited from sharing the Product, Program, Service or material with friends, family, colleagues, etc.

YOUR LICENSE TO US

By posting or submitting any material on or through our Products, Programs, Services or Program Materials, such as comments, posts, photos, images or videos or other contributions, you are representing that you are the owner of all such materials, and you are at least 18 years old.

ASSUMPTION OF RISK & DISCLAIMER

As a Licensee, you agree that using our Products, Programs, Services and Program Materials are done at your own risk and acknowledge that these Products, Programs, Services and Program Materials are for informational and educational purposes only. You assume all risks. Coach makes no guarantees related to income, success, increased revenue, projected sales, improvements or decline in physical and/or mental health, interpersonal relationship, emotional wellbeing, and career in any way related to the use of these Products, Programs, Services and Program Materials. Our Products, Programs, Services and Program Materials are merely to provide you with education and tools to help you make your own decisions for yourself. You are solely responsible for your actions, decisions and results based on the use, misuse or non-use of our Products, Programs, Services and Program Materials. We take every precaution to protect our Products, Programs, Services and Program Materials, however, we cannot completely ensure or warrant the security of our Products, Programs, Services and Program Materials. Coach makes no assurances about the ability to prevent any loss or damage to you, or any other person, Coach or entity arising out of the use of our Products, Programs, Services and Program Materials and you agree and acknowledge to assume the risk in using our Products, Programs, Services and Program Materials. You assume and accept the risk of not achieving any results (or less than desirable results) from participating in Coach’s Products, Programs, Services or Program Materials. Coach expressly excludes any and all liability for direct, indirect or consequential loss or damage incurred by you or others by using or in connection to our Products, Programs, Services and Program Materials, to the fullest extent of the law, including but not limited to any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You specifically acknowledge and agree that Coach is not liable for any defamatory, offensive or illegal conduct of any other Products, Programs, Services or Program Materials participant or user, including you.

MEDICAL DISCLAIMER

Coach’s Products, Programs, Services and Program Materials are not, and in no way should, be perceived as or relied upon in any way as medical or mental health advice. The information contained in our Products, Programs, Services and Program Materials are not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician, nurse practitioner, physician assistant, therapist, counselor, mental health practitioner, licensed dietitian or nutritionist, member of the clergy, or any other licensed or registered health care professional. Do not disregard professional medical advice or delay seeking professional advice because of information you have read in our Products, Programs, Services and Program Materials, or received from us. Do not stop taking any medications without speaking to your physician, nurse practitioner, physician assistant, mental health provider or other health care professional. If you have or suspect that you have a medical or mental health issue, contact your own health care provider promptly. We are not providing health care, medical or nutrition therapy services or attempting to diagnose, treat, prevent or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease or condition. We are not giving medical, psychological, or religious advice whatsoever.

LEGAL AND FINANCIAL DISCLAIMER

Coach’s Products, Programs, Services and Program Materials are not to be perceived or relied upon in any way as business, financial or legal advice. The information provided through our Products, Programs, Services and Program Materials is not intended to be a substitute for professional advice that can be provided by your own accountant, CPA, lawyer, or financial advisor. We are not giving financial or legal advice in any way. You are hereby advised to consult with your own accountant, lawyer or financial advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation. You agree that we are not responsible for your earnings, the success or failure of your business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through our Products, Programs, Services and Program Materials. You are solely responsible for your results.

EARNINGS DISCLAIMER

As a Licensee, you accept and understand that each individual receives results which differ from Licensee to Licensee and that Coach expressly disclaims all responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through any of our Programs, Products, Services or Program Materials. You agree that your results are strictly your own and we are not liable or responsible in any way for your results. Coach does have not and does not make any representations as to health physical, mental, emotional, spiritual or health benefits, future income, expenses, sales volume or potential profitability or loss of any kind that may be derived as a result of your participation in any of our Products, Programs, Services and Program Materials. Coach does not make any guarantees in terms of particular results, positive, negative, financial or otherwise, through of the use of our Products, Programs, Services or Program Materials.

WARRANTIES DISCLAIMER

Coach makes no warranties as to our Products, Programs, Services and Program Materials. You expressly agree and acknowledge that our Products, Programs, Services and Program Materials are provided “as is” and without warranties of any kind expressed or implied. Pursuant to all applicable law, Coach disclaims all warranties, express or implied, to the fullest extent of the law, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, we do not warrant that our Products, Programs, Services and Program Materials will be correct, uninterrupted, function, appropriate or error-free, that defects will be corrected, or that any part of the website, content, link, materials or otherwise will be free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our Products, Programs, Services and Program Materials or on third-party websites in terms of their correctness, accuracy, timeliness, reliability or otherwise.

INDEMNIFICATION

You agree at all times to defend, indemnify and hold harmless our Coach, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Products, Programs, Services or Program Materials, or your breach of any obligation, warranty, representation or covenant set forth in this Client Agreement or in any other agreement with us.

LIMITATION OF LIABILITY

We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or on our Programs, Products, Services or Program Materials. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with us. We do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise who is engaged in rendering our Programs, Products, Services or Program Materials, or in any way or in any location. In the event that you use our Programs, Products, Services or Program Materials or any other information provided by us or affiliated with us, we assume no responsibility.

RELEASE OF CLAIMS

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Programs, Products, Services or Program Materials, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

This Agreement requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing and/or using any of our Products, Programs, Services and Program Materials that you are waiving certain legal rights and you are voluntarily agreeing to do so.

DISPUTE RESOLUTION

It is the intent of Coach that should any differences arise, we could work them out amicably through written correspondence. However, should we be unable to seek resolution within a reasonable time, you agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must send an e-mail to us at [email protected] and include all of your reasons for dissatisfaction with your Program. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding and may be entered as a judgment into any court having the appropriate jurisdiction.

By purchasing our Products, Programs, Services and/or Program Materials you are agreeing to a modification of the statute of limitations such that any arbitration must begin within (1) year of the date of your correspondence referenced above or you waive the right to seek dispute resolution by arbitration or take any other legal action. You also agree that should arbitration take place, it will be held in Chico, California, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, including on social media, designed to disparage us, our Coach, or any of our Products, Programs or Services. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process. If any terms of these are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term which shall be given full force and effect.

GOVERNING LAW

This Client Agreement shall be governed by the laws of the State of California, regardless of the conflict of laws principles thereof. This Agreement contains the entire agreement and understanding among the parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, understandings, inducements, and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. The express terms hereof control and supersede any course of performance and/or usage of the trade inconsistent with any of the terms hereof.